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Onboarding

Easy to implement.
Simple to use.

Customers who use Bluewater say they can never see themselves going back.

Your dedicated implementation manager guides you through your onboarding.

At the kickoff we will take you and your managed services provider through an onboarding plan. While we will require information from you, our team does the majority of work. As we move through the process we will have regular catch-ups and project updates to ensure everyone stays close to the process.

At the end of onboarding, not only will you have a new platform, you will have a cleaner foundation of data, and much better visibility of the status of your mobile and telecom spend.

*e.g. Service Now, Active Directory, CRM, MDM platforms and more.
Mobile device management

Onboarding process

Set up carrier billing data feeds

Outcome: Gain visibility and analysis of spend and usage for latest bills.

Set up Procurement Catalogue and Ordering workflow

Outcome: Gain control and simplify ordering of devices and services via approved catalogue and process.

Ingestion of service users, device details, cost-centre hierarchy and cost allocations.

Outcome: Baseline information ready for workflow, allocation and reporting.

Finalisation of reporting and workflows

Outcome: Productivity and governance.

Integration with 3rd party systems*

Outcome: Integration of data and workflow into ecosystem for additional productivity and data sharing.
*Service Now, Active Directory, CRM, MDM and ERP
DEW
2 weeks into the implementation and expectations are exceeded by far…game changer

Bradley Sanders

ICT Asset & Configuration Manager, SA Department for Environment and Water
Mobile device management

Ongoing Support

Onboarding is just the beginning. Once set up, you continue to receive:

  • User training
  • Platform support (9am-5pm AEST, excl. Public Holidays)
  • Regular check-ins to ensure you continue to benefit from Bluewater
  • Training on new features
  • Monthly bulk data updates

Interested in seeing if our platform can deliver savings?

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